Frequently Asked Questions About Focal Headphones
Are Focal headphones suitable for all music genres?
Yes, Focal headphones are designed to deliver exceptional sound quality across various genres. Whether you enjoy rock, pop, hip-hop, classical, jazz, or any other genre, Focal wired and wireless headphones will reproduce your music with accuracy and detail.
What types of Focal headphones does Zeppelin & Co. offer (wired, wireless, over-ear, in-ear)?
For those seeking wireless freedom, the Focal Bathys over-ear headphones combine active noise cancellation with impressive battery life, perfect for travel or noisy environments.
For audiophiles seeking exceptional detail and a spacious soundstage, the Focal Clear MG Pro are over-ear, open-back headphones that deliver an immersive listening experience at home. It’s also worth noting that these wired headphones also function as a professional-grade headset designed for studio use.
And for the ultimate audiophile experience, the Focal Utopia (2022 version) stands out with its groundbreaking technology and sound reproduction. Meanwhile, the elegant Focal Stellia closed-back headphones are known for their luxurious comfort and immersive sound.
Are Focal headphones designed for audiophiles or casual listeners?
Focal headphones cater to both audiophiles and casual listeners. While their high-resolution audio and detailed soundstage make them a favourite among audiophiles,wired and wirelessFocal headphones also offer a comfortable and immersive listening experience for casual listeners.
Do Focal headphones come with a warranty, and how long does it last?
Yes, ourwired and wirelessFocal headphones come with a warranty, with the coverage and duration subject to distributor policy. This warranty also covers any manufacturing defects that might affect your listening pleasure. For more information, refer to our Warranty and Returns page.
What is Zeppelin & Co.’s cancellation and refund policy?
At Zeppelin & Co., we want you to be completely satisfied with your Focal headphone purchase. To ensure that happens, we encourage you to thoroughly test any wired or Bluetooth headphones before you commit to buying them. Because of this try-before-you-buy approach, we don't currently offer a return or refund policy.
Does Zeppelin & Co. deliver Focal headphones across Singapore?
Yes, we're happy to deliver your chosen Focal headphones to any location within Singapore. However, there's a little catch—due to restrictions set by some brands, online orders through our website are currently limited to local Singapore addresses.
But don't despair if you're located outside of Singapore because we still might be able to help. Simply contact us, let us know which Focal headphones have caught your eye, and we'll explore the best options for getting them to you.
What is the sound quality like on Focal headphones (bass, mids, treble)?
Focal headphones are known for their bright, detailed, and clean reproduction of audio. With a full suite of products ranging from entry-level wired headphones to absolute luxury, they vary in terms of sound stage, timbre, pitch, etc. However, note that the specific sound signature may vary depending on the model.
Is there a return policy for Focal headphones purchased from Zeppelin & Co.?
We currently don’t have a return policy for our wired and Bluetooth Focal headphones. However, we are happy to assist customers with any questions or concerns they may have about their purchase.
























